At DigiCoz (, we are committed to offering exceptional digital products and ensuring your satisfaction. However, certain product categories, including Gift Cards, Licenses, and Top Ups, are non-refundable. We believe in transparency and want you to be fully aware of this aspect of our policy:

  1. Non-Refundable Categories:
    Please note that Gift Cards, Licenses, and Top Ups fall under the category of non-refundable items. Once purchased, these products cannot be refunded.
  2. Eligibility Criteria:
    For other eligible digital products, you can request a refund within 14 days from the date of purchase, provided the product hasn’t been downloaded or used.
  3. Refund Process:
    To request a refund for eligible products, follow the standard refund process outlined in our Refund Policy. For Gift Cards, Licenses, and Top Ups, however, please understand that refunds will not be granted.

We appreciate your understanding of our policy regarding these specific product categories and hope you continue to enjoy your experience with DigiCoz.

For any questions or concerns regarding our Refund Policy, please don’t hesitate to contact us through the contact page.

Last updated: July 24th, 2023